We are extremely proud to announce that DEKING Screw Products, Inc. has now been certified to the ISO 9001:2008 and AS9100 standard of quality. Ever since 1962, we have been building high quality products, and now our service has been formally recognized by the International Organization of Standardization (ISO).
What is ISO 9001:2008?
The ISO 9000 family of standards is concerned with “quality management”, and what a particular organization does to enhance customer satisfaction by meeting customer requirements and to continually improve its performance in this regard. For more information on ISO 9001, visit the International Organization for Standardization’s website.
ISO 9001 is the most comprehensive level of certification, accepted by 90 countries around the world. It provides third-party assurance that we have the quality management to ensure all operations are consistently of the highest quality.
What does this mean for our clients?
It means they can be assured that we are working in a proven and consistent approach where client satisfaction is at the heart of what we do.
Also, it recognises that no two projects are ever the same, so we don’t operate a ‘one size fits all’ approach to our work. Instead we look at the best approach to take on each project to achieve the best outcome, working in a collaborative way to make sure that everyone understands, and are happy with progress, at every stage of the project.
Not only that, but also that we regularly ask for feedback to understand where we can continue to improve how we work and ensure we keep doing the things that work well!
What does this mean for DEKING Screw Products?
For DEKING Screw Products, it confirms that we are not only doing work that is right for us as a business, but for our clients as well. Ultimately, this means we are likely to do more work with them in the future that will enable us to grow as a company.
It means we have a process for reviewing how effective we are, identifying areas for improvement and new ways of working that will increase our efficiency and ensure our staff work in an environment that is stress-free as possible.